Terms & Conditions of Sale

Your Details
When placing an order on our site we will only request details from you that are pertinent to that order. We will not sell or disclosure your details to any third party.

Payment
Machines must be paid for in full, prior to delivery. If the item is bespoke or requires refurbishment, works commence only once full payment is received.

Ownership and Title
Chain of title shall not pass to the customer, until payments have been received in full, in cleared funds. If payment is to be made via finance or leasing, chain of title shall not pass to the customer until payment has been received in full. If for any reason a payment is not received in full at the designated account of FindArcadeMachines.com once a delivery has been made FindArcadeMachines.com reserve the right to repossess the goods.

Cancellation
When a customer orders a machine ether verbally, in writing, or by making a payment, they agree to be bound by that order and realise that due to the bespoke nature (machines are either built to order or refurbished) that they are not subject to the right to cancel under the Distance Selling Regulations, and therefore cannot be cancelled or returned.

Delivery
To ensure equipment is delivered to the customer in a working condition shipments are handled via FindArcadeMachines.com. If a customer wishes to arrange their own delivery, FindArcadeMachines.com will not be held responsible for the machine once it has been collected. Promises of delivery dates are made in good faith and are adhered to as closely as possible, but no responsibility is accepted for unforeseen circumstances arising. Delivery dates are based on production order runs and refurbishment times. Due to this sometimes machines may arrive later than the prospected delivery date. Refunds will not be given purely because machines may arrive later than expected as they are bespoke made for each individual customer. Any refund or partial refund is at the discretion of FindArcadeMachines.com

Warranties
All machines purchased from FindArcadeMachines.com will be covered by the following warranty :

Refurbished and Converted Machines - Back to base 3 months Parts and Labour – 12 months Labour only.

Brand New Machines - Back to base 12 months Parts and Labour.

Upgrades - Warranty and Onsite Service upgrades are available - prices vary per machine, please ask for details.

Any repair, service, or modification carried out on any machine by the customer, or any unauthorised third party during the warranty period, may invalidate the warranty.

Machine Details
We sell a wide variety of machines including, but not limited to brand new stand alone cabinets, multigame arcade systems and refurbished arcade machines.

With all of our machines the product sold comprises only of the physical hardware. At no point is software of any kind whatsoever sold. If applicable software is installed free of charge at the customers request. FindArcadeMachines.com does not condone copyright theft.

When installed, a coin mechanism is provided to be used at the sole discretion of the customer. The installation of a coin mechanism does not mean that FindArcadeMachines.com condones its use.

Machine's Sold
We act as the premier distributor for a wide range of machines. We do not manufacture machines. All machines are created by their relevant manufacturers and retailed by ourselves in good faith. We also act to refurbish machines to restore them to their former glory.

General
If any part of these Terms & Conditions, are found to be invalid by any competent authority, then this shall not affect the rest of the Terms & Conditions, which shall stay in force.

The customer shall exercise due diligence in protecting the copyrights in the goods, so far as it lies in its power.

FindArcadeMachines.com does not accept any liability for damage to the machine as a result of misuse.

Any complaints should be made in writing to FindArcadeMachines.com, within 7 days of delivery.

Definitions
Back to base – Customer is responsible for the cost and organisation of the safe return and collection of the machine.

On site – Engineer will visit the machine on site at the earliest available date. Should the machine not be able to be repaired on site, the engineer will take the machine back to the workshop, affect the repair and return it to the customer at the earliest available date. On site engineer visits are chargeable unless covered by an extended warranty. All engineer visits will be by appointment, if the engineer cannot gain access at the agreed time, then a call out fee will be payable by the customer of £75.00.

Act of God
FindArcadeMachines.com shall not be held liable if it shall be unable to carry out any provision of the contract for any reason due to reasons beyond our control.

Law
These terms & conditions shall be governed by the Law of England and Wales and both parties agree to submit to the jurisdiction of the courts of England and Wales.